Our Work Speaks for Itself

“When you operate a business, you rely on having access to your data at all times. Someone once asked me ‘How long would it take for you to restore your data if the network crashed or if it was compromised by a virus or hacker?’ I was sure my backup plan would work, but I decided to test it. I assumed that I would be back up to the same state in a matter of minutes. What I discovered was much worse! Not only did it take several hours, but some parts of my network were going to take days to recover, and other parts were lost completely.

The good news is that I would be able to get back up and running. But I had to ask myself, was it worth the risk? I had to look at the REAL cost. My organization would be down for hours, some data would need to be rebuilt from scratch, then there is the loss of confidence by my customers, and even some of my staff….. The answer was it could ruin my business! There HAD to be a better solution.

I have insurance on cars, insurance on the building, and insurance on the business, so why didn’t I have insurance for my very important, irreplaceable data?

This is when I started looking into options for a Backup Disaster Recovery plan that would protect my business. I worked with the team at PC Solutions to look at the options on the market and decided that AppAssure was the best fit for my business.

Unlike some insurance that you get and never use, I use this often. If I’m going to replace a piece of hardware, I can put the new hardware in place and make sure it’s running smoothly before I make the switch. I can use it from a recovery standpoint and go back to a specific period of time to instantaneously get a piece of data.

A real world example – I have had employees decide to leave, but not without causing damage and deleting information off the computers.   I was able to go back to before and restore the data. It’s a great fraud protection!

It’s also a perfect platform to test new software or software upgrades.   With AppAssure we are able to move our database over to a spare server and do software changes on that server. This allows for tests, changes and tweaks while my business continues unaffected. If it’s determined that it’s a bad product or not ready yet, I’m not forced to keep going forward with it and have it affect business.

Speed is another big perk of AppAssure. With our previous backup system we would experience a couple hours during the day and up to 6 hours once a week that it would run a backup and slow everything down. I could still access the data, but it felt like it was crawling along. With AppAssure it’s almost instantaneous because it is so redundant and being done so often-you don’t even notice it. AppAssure makes our Disaster Recovery Plan very simple…all I need to get the business back up and running is an internet connection. Everybody says they have a backup and drives but do they understand how difficult and time consuming that way is to recover data? Appasure also takes the human element out of the backup process. If you have a backup drive sitting next to your server and there is a fire, your failsafe is just part of the ashes! If my building burned down tomorrow I don’t have to be out of business while I find a unique facility to house my servers and internal infrastructure. For my temporary site all I need is the internet and everything can be done from the cloud!

The biggest benefit of AppAssure is peace of mind-I know my data is safe. With AppAssure it’s more than just being protected, my data is completely and quickly recoverable! Let the expert team at PC Solutions help you find the best Backup Disaster Recovery plan for your business. You will be glad you did!”

PC Solutions has worked with us since 2003, taking over a mixed bag of several products that didn’t work well. They pulled them together over time correlating new and additional programs as well as new terminals that have supported our continued growth.  Their patience with us and getting to know our business has been a great part of our success and will be so as we continue to grow.  Your team makes AHS a better team!

We have been pleased with PC Solutions and their fantastic service.  They have an extremely knowledgeable tech staff that has helped us on several projects.  With the ever-changing industry, it is good to know we have a team of experts just a phone call away.  We appreciate the personal service and fast response.

PC solutions takes great care of our IT needs, from installing our server, workstations, and printers to maintaining all of our equipment.  If we do have a problem their service is always prompt. This is very important because if our computers go down we lose access to our daily call schedule.  All of their technicians are courteous and always seem to have us back up and running quickly.  I wouldn’t hesitate to recommend them.

I have had the pleasure of working with PC Solutions for many years.  They are very helpful, knowledgeable, and dependable.  With their assistance with our information system needs, we have been able to become more efficient in our day to day operations.  Their customer service is A+.

When the current IT provider wasn’t meeting the needs of the physician’s office I work at in Jackson, I started looking into replacements. PC Solutions impressed me with their quick scheduling of a face to face meeting, the walk-thru of our location, detailed findings of what was and wasn’t working for our business needs, and a plan on how to fix the problems they saw. We were able to make upgrades over time keeping budget in mind until all known issues were addressed. We also signed up for their monthly maintenance agreement- for a flat monthly fee our equipment is checked for issues and serviced, computers are cleaned yearly, helping us to avoid downtime from old or faulty equipment. When we decided to move to a new construction building, they went over the plans with the builders to make sure everything went smoothly, and helped us get everything moved over on a SATURDAY so we had minimal down time. They are always fast to arrive when it is urgent. The techs are knowledgeable, and professional; without talking over my head. They are now my go to with my home equipment and the only place I recommend to friends and family! Thanks PC Solutions for bringing IT solutions to Jackson, and staying here. You are appreciated!

Over the past few years I had experienced problems with my home computer. This was very frustrating to say the least, because I do a lot of graphics work and I needed a computer I could depend on. Every problem I had seemed to multiply. When one problem arose it would eventually lead to other problems until it got to the point where it would greatly affect the finished job. Frustrated to say the least, I decided to hopefully find a computer repair business could handle my problems and do so in a language that I could understand.

The name PC Solutions was given to me by a friend who had success using them in the past. Because of my many experiences with having my computer repaired I was very skeptical at first, however, that didn’t last long. When I took the computer to PC Solutions I was greeted by people who were willing to help me understand my problems and in turn agreed to do everything possible to repair the computer.

PC Solutions did a wonderful job. The computer was repaired completely to my satisfaction. In fact so much so that I decided to keep it as an extra and buy a new one from them with a little more graphic capabilities. My experience with PC Solutions was very rewarding.  The staff is friendly and the technicians know what they are doing. I would definitely recommend PC Solutions to anyone in the future.