3 Reasons Why a VoIP Phone System is Right for Your Business

You’ve heard the term “VoIP” but probably aren’t really sure what it is or if your business needs it. VoIP stands for Voice over Internet Protocol and is a category of phone system. Instead of routing calls through telephone wires, like traditional landlines, VoIP systems transmit calls over the Internet right to your phone. How customers contact you and how you use the phone is the exact same as it has been since the day the telephone was invented – you just pick up the phone. You won’t notice the difference in the core functionality of how the calls are routed, but you will experience a huge improvement with the versatility your VoIP system provides your business. Increased Functionality By utilizing the Internet to transmit calls, VoIP systems have awesome features that increase the functionality of your phone system, internally and externally. One of these is auto attendant, which serves as a virtual receptionist, allowing callers to be connected to their desired party without going through a physical person. Since each phone comes with its own extension and voicemail box, every employee can be easily reached by incoming calls. This feature is beneficial for companies who don’t have the capacity…

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Chamber Member Discount

$100 off of any purchase of $1,000 or more! Jackson County Chamber of Commerce members are eligible for this great deal! When you call or stop in, just be sure to tell us you’re a chamber member and we’ll take care of the rest. Business technology is constantly changing. More and more business systems are connected on digital networks: orders, production, customer information, and security are all vital to keep your business running. Trying to keep up with the changes is a full-time, all-consuming job. When you work with PC Solutions, you don’t need to worry about any of that, we take care of everything. You don’t need to be tech-savvy; you just need to know that PC Solutions provides all the technology solutions you need. Business depends on technology. Technology depends on us. Managed IT Consulting Computer Repair Remote Support Hardware Solutions Software Solutions Security & Surveillance VoIP Call or click to schedule a site evaluation and find out how we can provide you with all the technology solutions you need.

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How to Avoid Phone Scams from “Tech Support”

Tech support scams are a million-dollar industry that have been around for the past decade. There are a variety of scams out there, the most popular being: email, pop-up and phone. Their goal is always greed. Through their deception, scammers gain access to your financial information or convince you to spend hundreds of dollars to “fix” your computer. How the Scam Works Using a phone directory, scammers randomly call innocent people pretending to be from tech support informing them of an urgent problem. Scammers have even said they were calling on behalf of PC Solutions; this just proves that no one is safe from the scam, consumers or company. Next, the caller tells the victims to get on their computers to open some files. This is where the scammers confirm the non-existent problem. Now that they have located your computer’s so-called problem, they will most likely do one of the following: Get you to install software that provides them with your sensitive data, like online banking information, usernames and passwords. Ask for your credit card information so they can bill you for their services. Try to sign you up for a phony computer maintenance and warranty program. Ask for remote…

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