When the current IT provider wasn’t meeting the needs of the physician’s office I work at in Jackson, I started looking into replacements. PC Solutions impressed me with their quick scheduling of a face to face meeting, the walk-thru of our location, detailed findings of what was and wasn’t working for our business needs, and a plan on how to fix the problems they saw. We were able to make upgrades over time keeping budget in mind until all known issues were addressed. We also signed up for their monthly maintenance agreement- for a flat monthly fee our equipment is checked for issues and serviced, computers are cleaned yearly, helping us to avoid downtime from old or faulty equipment. When we decided to move to a new construction building, they went over the plans with the builders to make sure everything went smoothly, and helped us get everything moved over on a SATURDAY so we had minimal down time. They are always fast to arrive when it is urgent. The techs are knowledgeable, and professional; without talking over my head. They are now my go to with my home equipment and the only place I recommend to friends and family! Thanks PC Solutions for bringing IT solutions to Jackson, and staying here. You are appreciated!
